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Paymert Issue

2018-01-15 11:20:39

Payment method
 
Answer: bitcoin / RMB (the RMB payment is only in China, the number of overseas orders is more than 50 units, which can be paid by the US dollar), the machine is priced in RMB, and the price is real-time bitcoin or US dollar.
 
 
 
acknowledgement of order
 
Answer: please ensure that the 4 digit order number is correctly filled in when the bank transfers, and the finance will confirm the order after checking the bank's payment information.
 
 
 
Final confirmation
 
Answer: please confirm whether the payment start payment button on your order page click, click confirm, whether in the transfer note 4 digit postscript, if there is, we will confirm the payment information back within 24 hours. If there is no remark, please contact the customer service to provide the order number and the bank transfer bill.
 
 
 
Order overdue
 
Answer: please ensure that the 4 digit order number is correctly filled in when the bank transfers, and the finance will reactivate and confirm the order after checking the bank's payment information.
 
 
 
Use of coupons
 
Answer: coupons can only be used when paying the tail money and can not be used superimposed.
 
 
 
Product delivery
 
Answer: after the full payment of the order, we will arrange delivery in the expected time. The logistics services provided by third parties, such as Nadu, sf. Please note that unless otherwise specified by the website, the retail price of the product does not include freight, and the delivery time is only the expected time. The third party service providers do not make any guarantee for the time of delivery, and should not rely on such services. After delivery of the product to the carrier, the delivery is completed and the ownership of the product is transferred to you. The risk of damage and loss of the product will be borne by you.
 
 
 
Refund of refunds
 
A: once the mining machine is sold, it does not support the refund or return. If there is a special case, please contact us.
 
 
 
Operational guidance
 
Answer: you can view the guidance video on the official web configuration page.
 
 
 
After sale problem
 
Answer: please contact our staff for any after-sale maintenance problems, and the way of contact is as follows:
 
QQ after sale: 2159555066.
 
 
 
Repair caused by defective products and product problems
 
Answer: in the warranty period, if the product is defective because of the problem of product itself (not including warranty restrictions under the provisions of the defective) caused by, you can return the goods in accordance with the provisions of the warranty expense for maintenance, but should be in a reasonable time after the product is found defective products returned. After we have received the original product and entered the related service process, we will return the products that have been repaired. You need to bear the cost of the return of the product yourself.